Website: kairali.swarnagrow.com

These Terms & Conditions ("Terms") govern your use of the website kairali.swarnagrow.com ("Website") and any purchase of products from Kairali Jewellers ("we", "us", "our"), a partnership firm having its principal place of business at Ground, 10/15A, Kairali Jewellers, Adivad, Pallarimangalam, Ernakulam, Kerala 686671, India, and holding GSTIN 32AAYFK6579J1ZG. By accessing the Website or placing an order, you agree to be bound by these Terms.

1Eligibility

You must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872 to make a purchase. By placing an order you confirm that the information you provide is true, current and complete.

2Products & Descriptions

We sell gold, silver, diamond and other fine jewellery. We make every effort to display product details, weight, purity and pricing as accurately as possible. However, the colour and appearance of products may vary slightly depending on your screen. Gold and silver are sold by weight at prevailing market rates, and the final price of an item may reflect metal weight, making charges, stone value and applicable GST.

All gold jewellery is sold in accordance with applicable BIS Hallmarking norms where required. Certification details, where applicable, accompany the product.

3Pricing & Payment

All prices are listed in Indian Rupees (INR) and are inclusive of GST unless stated otherwise. Because precious-metal rates fluctuate, prices are subject to change without prior notice; the price applicable to your order is the price confirmed at the time of successful payment.

Payments are processed through secure third-party payment gateways. We do not store your card, UPI or banking credentials on our servers. An order is confirmed only after full payment is received and verified.

4Order Acceptance & Cancellation

Your order is an offer to purchase. We reserve the right to accept or decline any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel a paid order, the full amount is refunded to your original payment method.

You may request cancellation of an order before it is dispatched by contacting us. Once an order has been dispatched, our Returns & Refunds Policy applies.

5Intellectual Property

All content on this Website — including logos, text, product images, graphics and design — is the property of Kairali Jewellers and is protected under applicable intellectual property laws. You may not reproduce, distribute or use it without our written permission.

6Limitation of Liability

To the extent permitted by law, we are not liable for any indirect, incidental or consequential loss arising from the use of this Website or from any product purchased, beyond the value of the product in question.

7Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any dispute arising in connection with them is subject to the exclusive jurisdiction of the courts at Ernakulam, Kerala.

8Changes to These Terms

We may update these Terms from time to time. The revised version takes effect when posted on this Website with an updated date.

Questions? Email rahimte@gmail.com or call +91 99468 03444. Include your order number for order enquiries.