Website: kairali.swarnagrow.com

We want your jewellery to reach you safely and on time. This policy explains how we dispatch and deliver orders placed on kairali.swarnagrow.com.

1Shipping Coverage

We ship across India. At present we do not offer international shipping.

2Shipping Charges

Shipping is free on all orders delivered within India. There are no hidden handling or packaging charges.

3Dispatch Time

Orders are processed and dispatched within 3 to 4 business days of successful payment and order confirmation. Dispatch may take slightly longer for made-to-order or customised pieces, in which case we will inform you.

4Delivery Time

Once dispatched, orders are typically delivered within 7 days, depending on your location and the courier's service area. Delivery timelines are estimates and may be affected by factors outside our control, such as weather, regional restrictions or courier delays.

5Insurance & Safe Delivery

All jewellery shipments are securely packed and handled through reputed courier partners. For high-value items, deliveries may require identity verification or a signature at the time of receipt. Please ensure that the shipping address and contact number you provide are accurate and that someone is available to receive the parcel.

6Tracking

Once your order is dispatched, we will share tracking details by email or phone so you can follow your shipment until it reaches you.

7Undelivered Parcels

If a parcel is returned to us because it could not be delivered (for example, an incorrect address or repeated unavailability of the recipient), we will contact you to arrange re-delivery. Additional charges may apply for re-dispatch in such cases.

Questions? Email rahimte@gmail.com or call +91 99468 03444. Include your order number for order enquiries.