Website: kairali.swarnagrow.com

This Privacy Policy explains how Kairali Jewellers collects, uses, and protects the personal information you share when you use kairali.swarnagrow.com. We are committed to handling your data responsibly and in accordance with India's Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1Information We Collect

We collect information you provide directly when placing an order or contacting us, including your name, billing and shipping address, phone number and email address. When you make a payment, your payment details are handled directly by our payment gateway partner; we receive only a confirmation of the transaction, not your full card or banking details.

We also automatically collect limited technical information such as your IP address, browser type and pages visited, to help us operate and improve the Website.

2How We Use Your Information

• To process, fulfil and deliver your orders.
• To communicate with you about your order, including confirmations and shipping updates.
• To respond to your enquiries and provide customer support.
• To meet legal, tax and regulatory obligations.
• To detect and prevent fraud or misuse of the Website.

3Sharing of Information

We do not sell or rent your personal information. We share it only with trusted service providers who help us run our business — such as payment gateways, logistics and courier partners — and only to the extent needed to perform their service. We may also disclose information where required by law or a valid legal request.

4Data Security

We use reasonable technical and organisational measures to protect your information against unauthorised access, alteration or disclosure. Payment transactions are encrypted and processed over secure channels. While we take protection seriously, no method of transmission over the internet is completely secure.

5Cookies

The Website may use cookies to remember your preferences and improve your browsing experience. You can control or disable cookies through your browser settings, though some features may not function properly without them.

6Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to our legal obligation to retain certain records (for example, tax and transaction records). To make such a request, contact us using the details on the Contact page.

7Retention

We retain your information only for as long as necessary to fulfil the purposes described here and to comply with legal and accounting requirements.

8Contact

For any question about this Privacy Policy or your data, reach us at the email and phone listed on the Contact page.

Questions? Email rahimte@gmail.com or call +91 99468 03444. Include your order number for order enquiries.